Frequently Asked Questions
Should I book?
If you are visiting during the week there is no need to book unless you are a large group. We would strongly advise booking a table if you are visiting during peak times such as school holidays or the weekend. Bookings can be made over the phone during opening hours. Please note that clay / out print castings and silver fingerprint jewellery impression taking are by appointment only.
When will it be ready?
Your pottery will be ready for collection seven days after painting. At the end of your session, you will be issued a collection receipt that you will need to bring with you. We will NOT call you to let it know that it is ready. Please collect your items within 6 weeks of painting. If not collected, due to lack of space in the studio we will have to dispose of them.
How much does it cost?
The cost will depend on the pottery item you choose. We have over 250 different items that change with the seasons ie. Easter themed pots, Christmas decorations. The prices start from £10 upwards which includes glazing and firing. We do not have a studio fee. We do not have a price list due to our continuous changing of stock but to give you an idea, mugs and plates start from £12 upwards.
Is it safe for my Baby/Child?
All the paints and glazes we use in the studio are non toxic. They are water based so fully washable if they make contact with skin and clothes. Our paints are perfectly safe for use with baby hand / footprints.
I have a question when will it be answered?
You can contact us via phone, email or Facebook messenger. Please note that enquires can only be answered during opening hours. If you are planning to visit that day, then please call directly. During busy periods we may not get the opportunity to check social media for messages so please call… we will always hear the phone ringing!
Is it dishwasher safe?
All of our items are microwave and dishwasher safe but we do recommend for longevity of your item that this is avoided and items are hand washed. Pottery is not oven safe. We advise the use of LED tea lights in the pottery and not a naked flame.
Do you sell food and drinks?
Yes! however, we do not allow food or drinks purchased elsewhere into the studio. Greasy fingerprints onto pottery will stain or leave unsightly marks. We serve a full list of drinks including Lavazza Italian fresh bean coffees, Teapigs teas, Cadburys hot chocolate, healthy smoothies and indulgent milkshakes all made to order. We also have a lovely selection of cakes and snacks if needed.
How long can we stay?
We give each booking a studio time of two hours for their table during busy times. At quieter times you are welcome to stay longer. If you are unable to finish your piece during your visit, you will have to take the item(s) home with you and return another day to finish! Please note: there is a returning fee of £5.
Can I leave my child?
If your child is aged 8 years or over and booked into one of our school holiday workshops, you can leave them for the session. All other painting sessions will require an adult to supervise all children less than 12 years old.
Where can I park?
There is a pay and display car park directly behind the studio which is accessed via Croft Avenue and it’s free on Sundays! There are also a couple of spaces outside the studio for a quick stop off if you are just popping in to collect.
Are you baby friendly?
Yes we are! We have baby changing facilities and high chairs available.
"Lovely little place, staff are pleasant and friendly. My daughter loves going there again and again."
"I went for the evening session with a friend and absolutely loved it! Lots of glazes to choose from, a great range of techniques to use and many items to choose from. A really relaxing and friendly atmosphere to spend an evening out. We will be back.
"Very friendly, welcoming, helpful and Inspiring. Thank you."
"Love this place! Emma did a fab birthday party for my daughter a couple weeks ago, all kids loved painting their plates and delighted with the end results! I am fast becoming a regular, with adult pottery nights and the odd summer class! Can’t recommend enough! Thanks Emma!"
"We had a fantastic morning at Emma’s Pottery Parlour, the staff were helpful and attentive and were on hand whenever we needed more paint, drinks or advice about our creations. Would definitely recommend and will visit again soon. Thank you."